Which set lists the three core IT capabilities?

Which set lists the three core IT capabilities?

• A. Data, Process, Technology
• B. People, Strategy, Technology
• C. People, Process, Governance
• D. People, Process, Technology

Answer: (D)

Three core IT capabilities cover the human, procedural, and technical dimensions: People, Process, Technology. People bring the skills, leadership, and decision-making needed to operate IT. Process provides the structured methods, workflows, and controls to ensure work is consistent and repeatable. Technology supplies the tools, platforms, and infrastructure that enable the work to be done efficiently and at scale. These three work together synergistically: without people, there’s no one to use or improve the systems; without process, technology work can be chaotic and unsystematic; without technology, processes and people can't automate or scale effectively. The other options miss at least one essential dimension—data is a valuable asset, governance and strategy are important controls and planning elements, but they don’t constitute the core triad of capabilities on their own.

Three core IT capabilities cover the human, procedural, and technical dimensions: People, Process, Technology. People bring the skills, leadership, and decision-making needed to operate IT. Process provides the structured methods, workflows, and controls to ensure work is consistent and repeatable. Technology supplies the tools, platforms, and infrastructure that enable the work to be done efficiently and at scale. These three work together synergistically: without people, there’s no one to use or improve the systems; without process, technology work can be chaotic and unsystematic; without technology, processes and people can't automate or scale effectively. The other options miss at least one essential dimension—data is a valuable asset, governance and strategy are important controls and planning elements, but they don’t constitute the core triad of capabilities on their own.